How many vehicles are necessary to participate in the Multi-Owner Fleet Program?

Your company or business must have at least ten vehicles in its fleet to participate in the Multi Owner Fleet Program.

What are the advantages of participating in the program?

You will be able to manage and track parking and photo enforced tickets issued to the vehicles in your fleet by accessing monthly online ticket reports. As long as your company or business answers the tickets by paying the ticket fine within the required timelines, you will avoid late penalties and your vehicles will not be subject to booting, towing, and collections activities.

Is there a cost to participate in the program?

Effective October 1, 2011, commercial vehicles are required to pay an annual fee to participate in the program. Please refer to the vehicle registration fee page for more details.

When is the multi owner report available?

There are two multi owner reports, the New Ticket Report and the Overdue Ticket Report. Both reports are available online on the first of the month.

What are my options once I receive my New Ticket Report?

Once your New Ticket Report is received, you have thirty days in which to pay the amount due. Under the new law, hearings are now limited to tickets which reflect an invalid license plate or tag number or if the ticket is a duplicate infraction. Once you select to have a hearing on a ticket included in the New Ticket Report, the amount of your invoice will change. The new invoice will be available the next day. Your payment must match the invoice amount.

Do I have to wait for my report to respond to a citation?

If your parking ticket is issued to a vehicle registered in the Multi Owner Fleet program, you must use the on line fleet application to request a hearing on the ticket. Photo enforced tickets should be addressed once the ticket is received in the mail in order to avoid late penalties and to transfer liability.

Can I pay a ticket on line if my company or business participates in the program?

Yes, an invoice will be provided monthly and you may pay the fines online with an electronic check. The check amount must match the invoice amount or the payment will not be accepted.

What if my company does not want to pay by check on line? How can I pay?

You may mail in your payment to:

Adjudication Services
P.O. Box 2014
Washington, D.C. 20013

The amount paid must match the amount on the invoice, or the payment will not be accepted.

Will my company or business be able to add and delete tags on line?

Tags must be added to the program by mailing a request and a copy of the vehicle registration to:

DC Department of Motor Vehicles
Multi Owner Fleet Program Coordinator
P.O. Box 1030
Washington, D.C. 20013-1030

This is necessary to verify the vehicle registration. Your authorized representative will be able to delete the tags on line.

How can I manage my company’s tickets most effectively?

The best way to manage your company’s tickets is to review your online reports on a regular basis. Do not wait until the due date to review your ticket reports. Allow yourself ample time to respond to the report prior to the due date to avoid the assessment of late penalties.

What happens if my company or business does not answer or pay the tickets within the required timelines?

Your business will be terminated from the program if tickets are not answered within the required timelines. This means your vehicles would be subject to booting, towing, and collections, as well as the addition of late penalties to your ticket fines.

Is assistance available if I have trouble navigating my company’s on line reports?

Yes, help is available at dcfleethelp@acs-inc.com.